FAQ - frequently asked questions and answers on them
- Does PC-3000 FLASH support TSOP-48 NAND chips?
Yes, PC-3000 Flash supports TSOP-48 NAND chips. These NAND chips are mostly found in USB flash drives storage devices.
- What types of NAND chips are currently supported by PC-3000 Flash?
Currently PC-3000 Flash supports all of TSOP-48 NAND Chip (which are used in 90-95% of usb flash drives, SD, CF, and other memory cards). Adapters for other packages will be available soon.
- What is the maximum capacity of a single NAND chips that is supported by PC-3000 Flash?
PC-3000 Flash supports all capacity and can read all flash chips, which satisfy the requirements of NAND standard.
- Does PC-3000 Flash also support SSD which consists of two or more chips?
PC-3000 Flash support s 2,4,8,16 and more chips. All NAND chips must be removed and read sequentially. But SSD drives contain unique controllers which are currently under development.
- Can I save the raw data (dump from NAND chips to image)?
To save image from NAND chips via PC-3000 Flash you should select the appropriate controller type according to the list of supported controllers. Our data recovery tool currently contains about 100 flash controllers and the new controllers will be added monthly.
- Does PC-3000 Flash support method of restoring data from the damaged flash drive/card without removing the NAND chip?
If the flash drive/card is unreadable in OS, it means that the flash controller is damaged. In this case the NAND chip must be removed and read by PC-3000 Flash in order to recover the data. Fortunately, in most cases the damage is in the controller. If you have access to user data via USB connection, you may recover data using PC-3000 Flash without removing the NAND chips.
- Is PC-3000 FLASH a unique equipment for reading NAND chips?
Yes, PC-3000 Flash is the unique professional solution which consists of two parts: hardware and software. Using hardware (reader) you may read NAND chips and the raw data will be processed via software parts. Not directly working on the chip itself.
The PC-3000 Flash can only function in conjunction with hardware and software.
- I have a flash drive with 1 NAND chip 2048 Mb. But in PC3K Flash I see two chips! What does it mean?
Some of NAND chips contain stack structure, which contain two chips. PC-3000 Flash has an auto detection method for stack structured chips.
- When 4 Gb chip had been read in the reader, the software indicated 4 chips per 2 Gb. Is it wrong?
Yes, it's wrong because this NAND chip should contain 2 chips per 2 Gb. Sometimes this error appears when the pins of the chip are dirty. You should clean pins using alcohol or heat gun several times. If the error appears again then chip is damaged. Data recovery from this chip is impossible.
- What should I do after NAND chip has been inserted in PC-3000 Flash? I see "unknown chip".
In all cases you should perform two operations at this chip: "Read chip ID" and then "Read Chip". After this operations, you'll have saved dump of NAND chip.
- What if the flash drive controller is not supported in the PC-3000 Flash database?
If your flash drive controller is not supported in the database, you should try to restore data using manual modes. Please refer to the manual or contact our technical support team.
P.S.If you have any problems using PC-3000 Flash or your controller isn't supported, you should generate a report(2-80Mb) please refer to the manual and we will do our best to resolve the issue.
E-mail Technical Support:
support@pc-3000flash.com
More information about PC3000 Flash
here...
